Privacy Options and Data Management

How to manage, export, and delete your content data

1. Introduction

This page explains how you can manage your personal data in Planova Studio. As a user, you have complete control over your data and can exercise your rights at any time.

Contact for privacy requests:

Email: alberto@desarroyo.tech

Response time: Maximum 30 business days

2. Data Management from the Application

2.1. View your data:

All your data is visible directly in the application:

  • Posts: "My Posts" screen - you can view, edit, and delete any post
  • Calendar: "Calendar" screen - you can view, edit, and delete scheduled posts
  • Templates: "Templates" screen - you can view, edit, and delete content templates
  • Settings: "Settings" screen - you can view and modify your profile, preferences, and app configuration

2.2. Edit your data:

You can edit any data directly in the application:

  • Tap any post or template to edit it
  • Modify the content and save the changes
  • Changes are saved immediately

2.3. Delete individual data:

You can delete specific data:

  • Posts: Swipe left or use the delete button
  • Templates: Access the template and use the delete option
  • Categories: Access the category and use the delete option

⚠️ Note: Deletion is permanent and irreversible.

3. Export Your Data

3.1. Manual export (JSON format):

How to export:

1 Open the Planova Studio application
2 Go to "Settings"
3 Look for the "Export data" or "Manual backup" option
4 Select export
5 The JSON file will be generated and you can share or save it

What the export includes:

  • All your social media posts
  • All your content templates
  • All your scheduled posts
  • All your categories and tags
  • Export date
  • Data format version
  • Note: Media files (images, videos) are not included in the JSON export but remain on your device

File format:

  • Format: JSON (JavaScript Object Notation)
  • Encoding: UTF-8
  • Structure: Data organized by categories
  • Size: Depends on the amount of data

Use of the exported file:

  • You can save it on your device
  • You can share it via email or cloud storage
  • You can import it into another Planova Studio instance (if you reinstall the app)
  • You can use it for your own records or analysis

3.2. Encrypted backup export (premium users):

Only available for users with premium subscription who have backups enabled.

How to download backups:

1 Make sure you are registered and have an active premium subscription
2 Go to "Settings" > "Backup and Restore"
3 Backups are created automatically every week
4 You can download any backup from the cloud
5 You will need your password to decrypt the backup

Backup features:

  • Format: Encrypted with AES-256
  • Password: Your account password (required to decrypt)
  • Content: All your content data compressed and encrypted
  • Frequency: Automatic weekly (if enabled)
  • Retention: Last 6 backups are kept
  • Note: Media files are stored locally only and are not included in cloud backups

How to use a downloaded backup:

  • The backup is encrypted, you need your password to decrypt it
  • You can restore it in the application using the "Restore from cloud" function
  • Or you can save it as a security backup

4. Delete Your Account and Data

4.1. Account deletion (registered users):

How to delete your account:

1 Send an email to: alberto@desarroyo.tech
2 Include in the subject: "Account deletion request"
3 Provide your account email for verification
4 Confirm that you want to delete all your data

What is deleted when you delete your account:

  • ✅ Your user account in Supabase
  • ✅ All your authentication data
  • ✅ All your cloud backups
  • ✅ All your profile information
  • ✅ All your subscription information
  • ✅ All records associated with your account

Processing time:

  • Immediate account access deletion
  • Complete data deletion: Maximum 30 days
  • Email confirmation when completed

⚠️ Important:

  • Deletion is permanent and irreversible
  • Make sure to export your data before deleting the account if you want to keep it
  • Local data on your device is NOT automatically deleted (you must uninstall the app)

4.2. Local data deletion (not registered):

If you are NOT registered:

  • Your data is only on your device
  • To delete all data: Uninstall the application
  • Or manually delete each post from the application

How to uninstall:

  • iOS: Long press the app icon > Delete app
  • Android: Settings > Apps > Planova Studio > Uninstall

4.3. Partial data deletion:

You can delete specific data without deleting your account:

  • Delete individual posts from the app
  • Delete individual templates
  • Delete individual categories

ℹ️ Note: This does NOT delete your account, only the selected data.

5. Manage Privacy Preferences

5.1. Cloud synchronization:

Synchronization control:

  • If registered: Your data is automatically synchronized with Supabase
  • You can stop synchronizing: Delete your account (this will delete data from the cloud)
  • Local data always remains on your device

Automatic backups (premium only):

  • Activated automatically when you purchase a premium subscription
  • Run automatically every week
  • You can disable them: Contact support or delete your premium account

5.2. Privacy settings in the app:

From the application you can:

  • Change your username
  • Modify your email (requires verification)
  • Change your password
  • Configure platform preferences
  • Manage what data is synchronized

5.3. Application permissions:

Permissions requested by Planova Studio:

  • Storage (Android): To save exported backups and media files
  • Photos/Media (iOS/Android): To attach images and videos to posts
  • Internet: For synchronization and authentication (only if registered)

How to manage permissions:

  • iOS: Settings > Planova Studio > Permissions
  • Android: Settings > Apps > Planova Studio > Permissions

6. Specific User Rights

6.1. Right of access:

What you can request:

  • A copy of all your personal data
  • Information about what data we have about you
  • Details about how your data is processed

How to exercise it:

Response time: Maximum 30 days

6.2. Right to rectification:

What you can request:

  • Correction of inaccurate data
  • Update of outdated information
  • Complete incomplete information

How to exercise it:

  • You can do it directly from the application (edit posts)
  • Or contact us by email if you need help

6.3. Right to erasure ("Right to be forgotten"):

What you can request:

  • Complete deletion of your account
  • Deletion of specific posts
  • Deletion of backups

How to exercise it:

6.4. Right to data portability:

What you can request:

  • Export of your content data in structured format
  • Transfer of data to another service
  • Copy of your backups

How to exercise it:

  • Use the export function in the app (section 3)
  • Or request a copy by email

6.5. Right to object:

What you can request:

  • Object to the processing of your data for certain purposes
  • Disable specific features

How to exercise it:

  • You can disable synchronization by deleting your account
  • You can use the app without registering (data only local)
  • Contact support for other requests

6.6. Right to withdraw consent:

What it means:

  • You can withdraw your consent for data processing
  • You can delete your account at any time
  • You can stop using the application

How to exercise it:

  • Delete your account (section 4)
  • Or simply stop using the application and uninstall it

7. Security of Your Data

7.1. Security measures implemented:

Encryption:

  • Backups encrypted with AES-256
  • Hashed passwords (never in plain text)
  • Communications via HTTPS/TLS

Secure storage:

  • Local data protected by system permissions
  • Cloud data with security policies (RLS)
  • Credentials in device secure storage

7.2. What you can do:

Best practices:

  • Use a strong password (minimum 8 characters, with uppercase, lowercase, numbers)
  • Do not share your password
  • Keep your device updated
  • Use screen lock on your device
  • Export your data regularly as a backup

If you suspect a security breach:

  • Change your password immediately from the app
  • Contact support: alberto@desarroyo.tech
  • Review your data for suspicious activity

8. Transfer Data to Another Service

8.1. Export to use in another service:

Export format:

  • Data is exported in standard JSON format
  • Clear and readable structure
  • Can be imported into other services that accept this format

Process:

1 Export your data from Planova Studio (section 3.1)
2 Get the JSON file
3 Contact the new service for import instructions
4 Provide the JSON file to the new service

8.2. Complete migration:

If you want to migrate all your data:

1 Export all your data (section 3)
2 Delete your Planova Studio account if desired (section 4)
3 Import the data into the new service

9. Privacy Frequently Asked Questions

Can I use Planova Studio without registering?

Yes. You can use the application completely without registering. All your content data will be stored only locally on your device.

What data is sent to servers if I don't register?

None. If you don't register, no data leaves your device. Everything is stored locally.

Can I delete only some posts?

Yes. You can delete individual posts, templates, or categories directly from the application.

How do I know my data is secure?

  • We use AES-256 encryption for backups
  • All communications are via HTTPS
  • Passwords are never stored in plain text
  • Row Level Security policies in the database

Can I recover deleted posts?

No. Deletion is permanent. That's why we recommend making regular backups if you have important content.

What happens to my data if I uninstall the app?

  • If you are NOT registered: All data is deleted when you uninstall
  • If you are registered: Cloud data remains, but you can delete it by deleting your account

Can I change my email?

Yes. You can change your email from the application or by contacting support. Verification of the new email will be required.

Can I have multiple accounts?

Yes. You can create multiple accounts with different emails. Each account is independent.

How can I verify what data you have about me?

  • You can view all your data directly in the application
  • You can export your data to review it
  • You can request a complete report by email

What do I do if I forgot my password?

10. Contact and Support

10.1. For privacy requests:

Email: alberto@desarroyo.tech

Include in your request:

  • Your account email (if registered)
  • Type of request (access, deletion, rectification, etc.)
  • Detailed description of your request
  • Any additional relevant information

Response time:

  • Receipt confirmation: 2-3 business days
  • Complete resolution: Maximum 30 business days

10.2. For general questions:

Email: alberto@desarroyo.tech

Issues we can help with:

  • How to export your data
  • How to delete your account
  • How to change your password
  • Technical problems
  • Privacy questions

10.3. For complaints:

If you believe that the processing of your data violates your rights:

1 First contact: alberto@desarroyo.tech
2 If you are not satisfied, you can file a complaint with:
  • Spain: Spanish Data Protection Agency (AEPD)
  • Website: https://www.aepd.es
  • Email: internacional@aepd.es

11. Updates to this Page

This page is updated periodically to reflect:

  • Changes in application functionalities
  • New data management options
  • Updates to privacy processes

Last updated: November 20, 2025

We will notify you of significant changes through the application or by email.

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